FAQ

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Sceptre Tours & Travel FAQ

Below you will find the questions we receive most frequently from our customers, separated into categories. Simply click a link below to be taken to the respective questions answer.

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Planning your trip to Europe

What is the time difference in your feature destinations? see >>>
What is the weather like in Ireland, Scotland and Italy? see >>>
What requirements are needed to travel abroad? see >>>
What requirements are required to drive abroad? see >>>
Does my credit card cover Car Insurance? see >>>
What are the age restrictions for renting a car with Sceptre Tours? see >>>
What happens if my flight is cancelled? see >>>
What is the Currency for Ireland, Scotland, England and Italy? see >>>
Should I get currency exchanged in US or in Europe? see >>>
Can I use my ATM Card while abroad? see >>>
What is your refund policy? see >>>
How does Customs work in Europe? see >>>
Do I get a VAT and Tax Refund as a visitor? see >>>
Is Ireland and Scotland suitable for disabled travelers? see >>>
What are the languages spoken? see >>>
What type of bedding can I reserve at a B&B? see >>>
What does it mean when my package for a three people say 2BD or 3BD? see >>>
Should I reserve my B&Bs in advance? see >>>
Can I view B&Bs on the Web? see >>>
Why does my car say Pick-up in Shannon and Drop-off in Shannon even though my promotional tour ends in Dublin? see >>>
Can I book my child on the web? see >>>
How can I get seat assignments? see >>>
How do I upgrade my airfare to Business class? see >>>
Do you offer additional touring? see >>>
Where is the address for my hotel? see >>>
Do I need Collision Damage Waive insurance? see >>>
How do I obtain directions to my hotels and sights? see >>>
How soon should I get to the airport before my flight? see >>>
When can I check-in for my hotel? see >>>
Can I expect a meal while on my vacations? see >>>
What are the differences between B&Bs? see >>>
What do I do if I have an problem with a hotel or tour while I am on my vacation? see >>>

When will I receive my documents after I make a reservation? see >>>

...See The Answer

How do I upgrade my airfare to Business class?
Business class is only available for certain classes of service. If you have a sale fare, most airlines will not be able to upgrade you to business class. Please ask one of our agents if it will be possible to upgrade your airfare.