FAQ

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Sceptre Tours & Travel FAQ

Below you will find the questions we receive most frequently from our customers, separated into categories. Simply click a link below to be taken to the respective questions answer.

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Planning your trip to Europe

What is the time difference in your feature destinations? see >>>
What is the weather like in Ireland, Scotland and Italy? see >>>
What requirements are needed to travel abroad? see >>>
What requirements are required to drive abroad? see >>>
Does my credit card cover Car Insurance? see >>>
What are the age restrictions for renting a car with Sceptre Tours? see >>>
What happens if my flight is cancelled? see >>>
What is the Currency for Ireland, Scotland, England and Italy? see >>>
Should I get currency exchanged in US or in Europe? see >>>
Can I use my ATM Card while abroad? see >>>
What is your refund policy? see >>>
How does Customs work in Europe? see >>>
Do I get a VAT and Tax Refund as a visitor? see >>>
Is Ireland and Scotland suitable for disabled travelers? see >>>
What are the languages spoken? see >>>
What type of bedding can I reserve at a B&B? see >>>
What does it mean when my package for a three people say 2BD or 3BD? see >>>
Should I reserve my B&Bs in advance? see >>>
Can I view B&Bs on the Web? see >>>
Why does my car say Pick-up in Shannon and Drop-off in Shannon even though my promotional tour ends in Dublin? see >>>
Can I book my child on the web? see >>>
How can I get seat assignments? see >>>
How do I upgrade my airfare to Business class? see >>>
Do you offer additional touring? see >>>
Where is the address for my hotel? see >>>
Do I need Collision Damage Waive insurance? see >>>
How do I obtain directions to my hotels and sights? see >>>
How soon should I get to the airport before my flight? see >>>
When can I check-in for my hotel? see >>>
Can I expect a meal while on my vacations? see >>>
What are the differences between B&Bs? see >>>
What do I do if I have an problem with a hotel or tour while I am on my vacation? see >>>

When will I receive my documents after I make a reservation? see >>>

...See The Answer

What requirements are needed to travel abroad?
Valid Passport for all travelers is mandatory. For those who will be driving a valid US or Canadian Driver’s License is required. No immunizations are required. Visitors of all other nationalities should contact their local Irish Embassy/Consulate prior to traveling to the Republic of Ireland and visitors to Northern Ireland or Scotland should contact their local British Embassy, high Commission or Consular Office

Embassies & Visa Contacts
Further information for the Republic of Ireland, including a full list of Irish Embassies, is available from:
Embassy of Ireland, 2234 Massachusetts Ave. N.W.
Washington, D.C. 20008. Tel: (202) 462 3939.
British Embassy, 3100 Massachusetts Ave.
Washington, D.C. 20008. Tel: (202) 588 7800.
Consulate of Ireland, 345 Park Ave, 17th Floor
New York, NY 10154. Tel: (212) 319 2555.
Consulate of Britain, 845 Third Avenue
New York, NY 10022. Tel: (212) 745 0200.
The Embassy of the United States of America, Dublin
42 Elgin Road, Dublin 4. Tel: 353 1 668 7122
The U.S. Consulate General, 14 Queen Street
Belfast BT1 6EQ. Tel: 44 28 9032 8239

Further information for Italy, including a full list of Italian Embassies, is available from:
Embassy of the United States Rome
via Vittorio Veneto, 119/A 00187 Roma, Italy
Tel. (+39) 06.4674.1 (switchboard) Fax (+39) 06.4674.2356
Consulate of Italy
690, Park Avenue New York, NY 10065
tel: +1 (212) 439-8600 fax: +1 (212) 249-4945
e-mail: info.newyork@esteri.it
Emabassy of Italy
3000 Whitehaven Street, N.W. Washington, DC 20008
Tel.: (202) 612-4400 Fax: (202) 518-2151